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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Giovannozzi

July 9, 2024

5  out of  5 rating by Sarah Giovannozzi
"I had a very traumatic accident and State Farm was there for me every step of the way. When I took my car into get repaired they arranged a rental car for me at a lower insurance rate so I still had transportation. I really appreciated the attention to detail and all the questions I got answered. Thank you!"
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Toni Lazaretti

May 13, 2024

5  out of  5 rating by Toni Lazaretti
"I was in a car accident and TJ and his office kept checking and doing their job and never left me in the dark. Unlike other insurance companies have before I used to have to contact them to try to get information but TJ‘s office was wonderful. They checked on how I was doing not just the car, I never had before wonderful wonderful people down there and I truly mean everybody in the office"
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John Krueger

February 13, 2024

5  out of  5 rating by John Krueger
"TJ and the team have taken care of me, my family and my car collection for almost 10-years. They do a great job educating me on what coverage I need and why I need it."
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Walker Kirby

January 7, 2024

5  out of  5 rating by Walker Kirby
"Very professional, courteous, and customer centered service and client needs. Far above my previous company"
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Nick Fix

November 21, 2023

5  out of  5 rating by Nick Fix
"Very informative, patient, and helpful"
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Alyssa Steffen

October 9, 2023

2  out of  5 rating by Alyssa Steffen
"My experience has been frustrating to say the least. I have a renters insurance policy with State Farm. I paid in full. Later I was told my mail was not being delivered and to confirm my address. Living on the edge of two cities I offered the other city as I commonly receive mail with either city listed. Then I received a new policy and was being charged for this “new” policy. I called and inquired and was told that due to it being a different city there was a new charge associated with that city. I explained my frustration and asked for it to be changed back to the original city as that address was correct and should be getting mail delivered there. When I received my policy delivered to the original address I had an additional charge listed because they had to “rewrite” my policy. Upon calling and inquiring about this policy I was told nothing could be done and I still had to pay the additional cost because they “rewrote” my policy. A long frustrating story, that’s full of unnecessary confusion and incompetence, in my opinion, but I will not be working with State Farm again when I move."
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April 4, 2023

5  out of  5 rating by sawatkins23
"Working with Janis is always a delight!! She’s always there to answer questions and quickly provides helpful information as needed!"
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Brianna Nelson

April 3, 2023

4  out of  5 rating by Brianna Nelson
"I really enjoy having State Farm -TJ Larson for my insurance. I have auto insurance and then needed to add renters insurance, they made the process of adding the renters go smoothly. One of the best things about this particular company for me is they isten to what you need and don't solicit. They just do annual check in to go over what you have and see if there is any additional coverage you would like to add or benefit from with no pressure/obligation."
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Daniel Stacer

April 1, 2023

5  out of  5 rating by Daniel Stacer
"My experience with the TJ Larson insurance agency has been excellent. Janis is especially helpful. She responds to my questions and concerns in a straightforward and prompt manner. Her efforts provide first-rate customer service."
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Kyle Fearing

March 30, 2023

5  out of  5 rating by Kyle Fearing
"Tj Larson and his staff have always given us great service! We trust him with our auto, home, and life insurance. Definitely give him the opportunity to earn your business."
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Trevor Buck

March 28, 2023

5  out of  5 rating by Trevor Buck
"Really good service and made sure I was getting the most for my dollar."
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March 9, 2023

5  out of  5 rating by Matt
"Every time I have a question or concern TJ is on it. Even when I’m frustrated he is on it."
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Stormy Littlewolf

February 15, 2023

5  out of  5 rating by Stormy Littlewolf
"They had great customer service, and prices. I have no complaints!"
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Jasmine Garcia

November 24, 2022

5  out of  5 rating by Jasmine Garcia
"Top notch customer service and very personable. Joe did a great job explaining my car insurance options. I am glad I made the switch to State Farm! Thank you!"
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Salena Gomez

November 4, 2022

5  out of  5 rating by Salena Gomez
"Great customer service"
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Jacqueline McRae

October 1, 2022

5  out of  5 rating by Jacqueline McRae
"My experience was very inciteful, informative, and yet the State Farm Rep, Joe gave me a "down home" feeling; Therefore, I felt confident in switching insurance providers."
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nancy Wood

September 27, 2022

5  out of  5 rating by nancy Wood
"Joe was very knowledgeable about policy and never made me feel pressured. Am glad I called. I now have a much cheaper premium and roadside assistance I did not have before!"
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Heidi A.

September 21, 2022

1  out of  5 rating by Heidi A.
"Terrible place. I've NEVER had problems with an agency such as this one. They misquoted me from the beginning. We canceled a vehicle and instead of refunding the money like the 800# rep and I concluded the amountwould be, the agency came up with a measly $15 and it has taken over 90 days to receive. We canceled another policy and they steal from my credit card making an unauthorized purchase. When I said reimburse my card, they played we can only send you a check. Now they're deducting money from that. Also, in all of my emails with the agency, TJ has only responded to one. He let's the customer service lady deal with it all. You run a bad business."
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Randy McCallum

September 13, 2022

5  out of  5 rating by Randy McCallum
"Wonderful customer care! I’ve never had an issue with finding out information or getting things done that I need to get done. Janis is WONDERFUL!!!"
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Cindy Tonsager

September 9, 2022

5  out of  5 rating by Cindy Tonsager
"We’re so happy with State Farm -TJ Larson. Good agency with great people. Janice is the BEST! She is knowledgeable, responsive, and a pure delight to work with. She follows up on my questions/requests and always gets back to me. She has helped us through so many situations – storm damage, car vandalism, life changes. Every time we call, she knows just what to do. Her customer service is impeccable. She is one of the biggest reasons we stay with State Farm."
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Dan Meador

August 25, 2022

5  out of  5 rating by Dan Meador
"Recently switched over and Joe did a fantastic job covering all of my policy information for my home and autos. I saved a tremendous amount of money switching from triple a to State Farm, highly recommend this branch!"
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Kathryn Burns

August 4, 2022

5  out of  5 rating by Kathryn Burns
"Can't imagine working with a better insurance company!! My husband has been with TJ Larson for years, and added me to his policy before we got married. Since I was added to his insurance policy we have bought a house, had a tree branch fall and nearly total my car, and bought wedding rings... lots to insure and experience submitting claims! Janis usually answers when I call and she is one of the best customer service reps I have encountered. Personable, kind, friendly, and she makes these boring insurance-related tasks not only EASY, but sometimes even fun!! Glad to know that even on our worst days when accidents happen, we have great people to help us get through it. Recommend 11/10"
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Luis Coca

August 2, 2022

5  out of  5 rating by Luis Coca
"Joe was very caring and thorough in help us in getting our umbrella policy. I would highly recommend him to others without hesitation. THANK YOU JOE..."
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David Miller

July 30, 2022

5  out of  5 rating by David Miller
"I spoke with Joe Koch, and he was very polite, open, and honest. Joe made me feel comfortable immediately and took the time to explain everything to my satisfaction. He found me the best coverage for the best rate and really went above and beyond to make sure I felt at ease in making this transition to a new policy. I would highly recommend giving Joe your time and let home work his magic for you."
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Shun Tillman

July 29, 2022

5  out of  5 rating by Shun Tillman
"Great service, knowledgeable about the field!"