State Farm® Insurance Agent TJ Larson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elaine Connelly
September 20, 2024
5
out of
5
rating by Elaine Connelly
"The first time they called me, I thought it was spam and hung up… but they still reached out to let me know about my quote and it’s almost half as expensive as my last policy. Thanks for the persistence and good customer service!"
We responded:
"Elaine, thank you for your review! I'm happy our persistence paid off and that we could provide you with a more affordable quote. Your satisfaction with our customer service means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime. - TJ Larson - State Farm Insurance Agent, Farmington, MN"
Jenny Mains
September 13, 2024
5
out of
5
rating by Jenny Mains
"Always great service when I stop in!"
We responded:
"Jenny, thank you for your kind words! We're happy you consistently receive great service when you visit our office. Your satisfaction is important to us, and we look forward to continuing to assist you with your insurance needs. - TJ Larson - State Farm Insurance Agent, Farmington, MN"
Sarah Giovannozzi
July 9, 2024
5
out of
5
rating by Sarah Giovannozzi
"I had a very traumatic accident and State Farm was there for me every step of the way. When I took my car into get repaired they arranged a rental car for me at a lower insurance rate so I still had transportation. I really appreciated the attention to detail and all the questions I got answered. Thank you!"
We responded:
"Thank you for sharing your experience, Sarah! We are glad we could assist you through such a challenging time and provide you with the support you needed. We appreciate your kind words about our attention to detail and service. If you ever need anything in the future, please don't hesitate to reach out. - TJ Larson - State Farm Insurance Agent, Farmington, MN"
Toni Lazaretti
May 13, 2024
5
out of
5
rating by Toni Lazaretti
"I was in a car accident and TJ and his office kept checking and doing their job and never left me in the dark. Unlike other insurance companies have before I used to have to contact them to try to get information but TJ‘s office was wonderful. They checked on how I was doing not just the car, I never had before wonderful wonderful people down there and I truly mean everybody in the office"
We responded:
"Toni, we are thrilled to hear about your positive experience with our office during a challenging time. We are pleased that you felt supported and well-informed throughout the process. Our team is grateful for your kind words and we are always here for you! - TJ Larson - State Farm Insurance Agent, Farmington, MN"
John Krueger
February 13, 2024
5
out of
5
rating by John Krueger
"TJ and the team have taken care of me, my family and my car collection for almost 10-years. They do a great job educating me on what coverage I need and why I need it."
We responded:
"John, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Walker Kirby
January 7, 2024
5
out of
5
rating by Walker Kirby
"Very professional, courteous, and customer centered service and client needs. Far above my previous company"
We responded:
"Walker, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Nick Fix
November 21, 2023
5
out of
5
rating by Nick Fix
"Very informative, patient, and helpful"
We responded:
"We love seeing five-stars, Nick! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Alyssa Steffen
October 9, 2023
2
out of
5
rating by Alyssa Steffen
"My experience has been frustrating to say the least. I have a renters insurance policy with State Farm. I paid in full. Later I was told my mail was not being delivered and to confirm my address. Living on the edge of two cities I offered the other city as I commonly receive mail with either city listed. Then I received a new policy and was being charged for this “new” policy. I called and inquired and was told that due to it being a different city there was a new charge associated with that city. I explained my frustration and asked for it to be changed back to the original city as that address was correct and should be getting mail delivered there. When I received my policy delivered to the original address I had an additional charge listed because they had to “rewrite” my policy. Upon calling and inquiring about this policy I was told nothing could be done and I still had to pay the additional cost because they “rewrote” my policy. A long frustrating story, that’s full of unnecessary confusion and incompetence, in my opinion, but I will not be working with State Farm again when I move."
We responded:
"Hi Alyssa. Thank you for your feedback. We are sorry that you have had a frustrating experience with your renter’s insurance. One of the factors in determining the premium on a policy is based on zip code and location. Once a policy is rewritten, it cannot be simply switched back to the original. It seems that this situation was a unique one, and again apologize for any miscommunication. Please give us a call if you’d like to discuss further."
sawatkins23
April 4, 2023
5
out of
5
rating by sawatkins23
"Working with Janis is always a delight!! She’s always there to answer questions and quickly provides helpful information as needed!"
We responded:
"Thank you for the amazing review. Janis is a great asset to our agency and we are so glad to hear that she provided wonderful service."
Brianna Nelson
April 3, 2023
4
out of
5
rating by Brianna Nelson
"I really enjoy having State Farm -TJ Larson for my insurance. I have auto insurance and then needed to add renters insurance, they made the process of adding the renters go smoothly. One of the best things about this particular company for me is they isten to what you need and don't solicit. They just do annual check in to go over what you have and see if there is any additional coverage you would like to add or benefit from with no pressure/obligation."
We responded:
"We love seeing reviews like this, Brianna! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Daniel Stacer
April 1, 2023
5
out of
5
rating by Daniel Stacer
"My experience with the TJ Larson insurance agency has been excellent. Janis is especially helpful. She responds to my questions and concerns in a straightforward and prompt manner. Her efforts provide first-rate customer service."
We responded:
"Thanks for the kind words, Daniel! We’re happy to hear Janis was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Kyle Fearing
March 30, 2023
5
out of
5
rating by Kyle Fearing
"Tj Larson and his staff have always given us great service! We trust him with our auto, home, and life insurance. Definitely give him the opportunity to earn your business."
We responded:
"Thank you for taking the time to leave us a review, Kyle. Our State Farm office in Farmington would be nothing without policyholders like you!"
Trevor Buck
March 28, 2023
5
out of
5
rating by Trevor Buck
"Really good service and made sure I was getting the most for my dollar."
We responded:
"Thank you for the five-stars, Trevor! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Matt
March 9, 2023
5
out of
5
rating by Matt
"Every time I have a question or concern TJ is on it. Even when I’m frustrated he is on it."
We responded:
"Matt, it was a pleasure working with you. I'm glad we could help with your questions and concerns. Reach out to us at any time if you ever need anything!"
Stormy Littlewolf
February 15, 2023
5
out of
5
rating by Stormy Littlewolf
"They had great customer service, and prices. I have no complaints!"
We responded:
"Stormy, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Jasmine Garcia
November 24, 2022
5
out of
5
rating by Jasmine Garcia
"Top notch customer service and very personable. Joe did a great job explaining my car insurance options. I am glad I made the switch to State Farm! Thank you!"
We responded:
"Jasmine, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Joe cares a lot about our customers."
Salena Gomez
November 4, 2022
5
out of
5
rating by Salena Gomez
"Great customer service"
We responded:
"Salena, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Jacqueline McRae
October 1, 2022
5
out of
5
rating by Jacqueline McRae
"My experience was very inciteful, informative, and yet the State Farm Rep, Joe gave me a "down home" feeling; Therefore, I felt confident in switching insurance providers."
We responded:
"Thank you for the wonderful review, Jacqueline! Joe is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
nancy Wood
September 27, 2022
5
out of
5
rating by nancy Wood
"Joe was very knowledgeable about policy and never made me feel pressured. Am glad I called. I now have a much cheaper premium and roadside assistance I did not have before!"
We responded:
"Hi Nancy! Thank you for the five-star rating for Joe! He is a wonderful part of our team and we are happy to hear that he provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
Heidi A.
September 21, 2022
1
out of
5
rating by Heidi A.
"Terrible place. I've NEVER had problems with an agency such as this one. They misquoted me from the beginning. We canceled a vehicle and instead of refunding the money like the 800# rep and I concluded the amountwould be, the agency came up with a measly $15 and it has taken over 90 days to receive. We canceled another policy and they steal from my credit card making an unauthorized purchase. When I said reimburse my card, they played we can only send you a check. Now they're deducting money from that. Also, in all of my emails with the agency, TJ has only responded to one. He let's the customer service lady deal with it all. You run a bad business."
We responded:
"Hello Heidi. We are sorry your experience with us was not up to your expectations however, we did everything we could on our end to accommodate your requests and explained several times through emails and phone calls how State Farm handles situations like yours. Janis who you were communicating with is our Customer Care Representative and she is fully licensed, experienced, and more than qualified to help you. I myself have exchanged email correspondences with you on several occasions. I don't think it is appropriate to claim that our office stole your credit card information and made an unauthorized purchase as this is completely false. The credit card you used for automatic deductions was already on file and your monthly deduction came out prior to the cancellation request being processed. The exact amount was refunded and sent to the new home address that you provided. If you would like to further discuss these issues, please call my office."
Randy McCallum
September 13, 2022
5
out of
5
rating by Randy McCallum
"Wonderful customer care! I’ve never had an issue with finding out information or getting things done that I need to get done. Janis is WONDERFUL!!!"
We responded:
"Randy, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Janis cares a lot about our customers."
Cindy Tonsager
September 9, 2022
5
out of
5
rating by Cindy Tonsager
"We’re so happy with State Farm -TJ Larson. Good agency with great people. Janice is the BEST! She is knowledgeable, responsive, and a pure delight to work with. She follows up on my questions/requests and always gets back to me. She has helped us through so many situations – storm damage, car vandalism, life changes. Every time we call, she knows just what to do. Her customer service is impeccable. She is one of the biggest reasons we stay with State Farm."
We responded:
"Cindy, we’re so glad to hear how Janis was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Dan Meador
August 25, 2022
5
out of
5
rating by Dan Meador
"Recently switched over and Joe did a fantastic job covering all of my policy information for my home and autos. I saved a tremendous amount of money switching from triple a to State Farm, highly recommend this branch!"
We responded:
"Wow, thank you for the five-star rating, Dan! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
Kathryn Burns
August 4, 2022
5
out of
5
rating by Kathryn Burns
"Can't imagine working with a better insurance company!! My husband has been with TJ Larson for years, and added me to his policy before we got married. Since I was added to his insurance policy we have bought a house, had a tree branch fall and nearly total my car, and bought wedding rings... lots to insure and experience submitting claims! Janis usually answers when I call and she is one of the best customer service reps I have encountered. Personable, kind, friendly, and she makes these boring insurance-related tasks not only EASY, but sometimes even fun!! Glad to know that even on our worst days when accidents happen, we have great people to help us get through it. Recommend 11/10"
We responded:
"Thank you, Kathryn, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Janis, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Luis Coca
August 2, 2022
5
out of
5
rating by Luis Coca
"Joe was very caring and thorough in help us in getting our umbrella policy. I would highly recommend him to others without hesitation. THANK YOU JOE..."
We responded:
"Thanks for the kind words, Luis! We’re happy to hear Joe was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"